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MS-62 : SALES MANAGEMENT


BLOCK

UNIT NOs.

UNIT TITLE

AUDIO TAPE

VIDEO TAPE


I

 

SALES MANAGEMENT FUNCTIONS

 

 

1
2
3
4

Introduction to Sales Management
Personal Selling
Sales Process
Computer Applications in
Sales Management


Personal Selling


II

 

SELLING SKILLS

5
6
7
8

Communication Skills
Sales Presentation
Negotiation Skills
Retail Communication : Sales Displays




Sales Displays


III

 

SALES FORCE MANAGEMENT

9
10
11

12

Job Analysis, Recruitment and Selection
Training the Sales Force
Compensation and Motivation of Sales Force
Monitoring and Performance Evaluation


IV

 

PLANNING AND CONTROL OF THE SALES EFFORT

13
14
15
16

Sales Planning
Sales Organisation
Sales Forecasting and Sales Quotas
Sales Budgeting and Control


V

 

CASE STUDIES


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